To ensure all our guests get the most out of their time with us in the relaxed environment of Urban Retreat we ask that all cell phones be switched off.

If you are unable to keep an appointment with us we appreciate 24 hours notice of cancellation.

We are open six days a week and offer extended hours into the evening.

To enquire about a time that would suit you or to discuss any special requirements you may have please email us at service@urbanretreat.co.nz or telephone 06 878 5995 (0800 000 909).

We appreciate all feedback.