Legal
Privacy Policy
Last updated 25 October 2026 · Urban Retreat Beauty & Hair
Urban Retreat Beauty & Hair ("we", "us") operates https://www.urbanretreat.co.nz and our salon at 241 Heretaunga Street West, Hastings 4122, New Zealand. This policy explains how we handle personal information you share with us through this website.
What we collect
When you use our contact form, we collect the name, email address, phone number (if provided), and message content you submit so we can respond to your enquiry. Online bookings are processed through Shortcuts Software; their systems handle appointment data under their own terms.
How we use information
We use enquiry details only to reply, book, or follow up on services you requested. We do not sell your personal information. Salon visit records may be kept for appointment history, safety, and accounting as needed to run the business.
Sharing
We may share information with trusted providers who help us operate (for example hosting, email, or booking software), only as needed to deliver the service. We may disclose information if required by New Zealand law.
Contact
Questions about privacy: service@urbanretreathastings.co.nz or 06 878 5995.